Consulate General of India

Hong Kong & Macau

General Instructions for Booking Online Appointment
  1. All applications for Passport, Police Clearance Certificate (PCC), OCI, Attestation, Visa and Misc. Consular Services will be entertained with prior appointment only.
  2. Service to the Applicant will be given according to the Selection of Service selected by the applicant from the drop-down menu at the time of booking the appointment. Consulate will not entertain request for granting service other than the one selected by the applicant.
  3. Appointments can be booked maximum two weeks in advance. A second appointment by an applicant can be booked only after availing/canceling the already booked appointment. Further, please note that in case the applicant cancels the appointment twice within the same week, he/she shall be blocked from making a fresh appointment for two weeks.
  4. Cancellation of appointment is possible until 48 Hrs prior to the date of appointment. Consulate will not entertain any request with regard to late arrival by the applicant. In such a case, applicant will have to book a fresh appointment.
  5. Any misuse of appointment system, false claim or pretext of emergency etc. may render the applicant liable for denial of services subsequently.
  6. Time for submission of applications is between 0900 to 1300 hrs and 1400 to 1500 hrs from Monday to Friday.
  7. For collection of documents prior appointment is not required. The Consulate will separately inform the applicant when the document will be ready.
  8. The time for collection of documents is between 1700-1730 hrs on all working days. Collection of more than one document belonging to the same applicant is permissible. Applicant should carry his/her Passport / ID card at the time of visiting the Consulate.
  9. Applicant must carry the print of the appointment confirmation email along with duly filled in application form and documents mentioned in the confirmation email.